Q: What is an incumbent?
A: An incumbent is a person working in a position on the ARTS or GESS-3 projects at this present time. These two contracts are transitioning into one contract under GEARS effective April 1, 2020. If you currently work on ARTS or GESS-3 projects, you are an incumbent.Q: I have never been through a contract transition before, what can I expect?
A: We understand that contract transitions may be stressful if you have never been through one before. However, you can rest assured that HX5 is here to answer any questions you may have regarding the transition and to help you in any step of the process where you may need assistance. Please continue reviewing the FAQs below to obtain more information about what you can expect and if you still have questions, please feel free to reach out to the GEARS HR POC, Alissa Bentley at (850) 362‑6551 or GEARSHR@hxfive.com.Q: What is the GEARS Contract?
A: The purpose of the Glenn Engineering and Research Support (GEARS) contract (a combination of the expiring GESS-3 and ARTS contracts), is to provide support to the National Aeronautics and Space Administration (NASA) Glenn Research Center (GRC) in the following areas: 1) provide a major emphasis supporting research and engineering efforts under GRC’s core competencies and 2) provide support to specific aspects of facilities engineering, testing engineering and manufacturing engineering. These services will assist GRC in supporting Agency assigned projects and programs, while enabling GRC to deliver research and engineering products ranging from initial concepts through complete flight systems. Ultimately, the contract will enable GRC to accomplish its mission to drive research, technology, and systems to advance aviation, enable exploration of the universe, and improve life on Earth.
A: The GEARS Contract total period of performance runs through March 31, 2027.Q: Where will the GEARS work be performed?
A: The work under the GEARS program will be performed at the following location(s): NASA Glenn Research Center at Lewis Field; NASA Glenn Research Center at Plum Brook Station; and other locations as directed by the government to include contractor facilities.Q: What is the expected date for employees who will be part of the HX5 Team to start supporting the GEARS program as an HX5 (or its Team Members’) employee?
A: The GEARS performance start date for employees is April 1, 2020.Q: I am an incumbent contractor employee. Do I need to do anything now?
A: Yes, you will need to register as an incumbent through our Incumbent Registration link located on this transition site. During this process, you will be asked to submit a current resume, most recent paystub, and provide some preliminary information. It is very important to receive your registration as soon as possible as it communicates to us that 1) you are interested in continuing to work on the program when it changes over from the current programs (i.e. GESS-3 and ARTS) into the GEARS program, 2) you are given consideration in the staffing requirements on the GEARS Program, and 3) during transition to the GEARS program, the position you occupy should not be classified as a vacant position, but rather as one in which an incumbent employee is currently performing and has expressed a desire to remain working in that position under the GEARS Program.Q: What do you use my registration information for?
A: After obtaining the registration information of incumbent personnel, we work closely with NASA and outgoing incumbent contractor companies to verify how each position in the incumbent workforce under the GESS-3 and ARTS contract, maps (or crosswalks over) to a new GEARS contract. This will help us ensure that qualified incumbent employees are accurately accounted for and correctly assigned within the new GEARS structure. Your registration information will also be used to start the company onboarding process, get your offer letter created, and get you the information you need to complete the transition to the GEARS program.Q: What if I am an incumbent and I elect to not register as an incumbent and instead, just wait to be contacted?
A: By not registering, you may very well miss the chance to be included in the pool of incumbent individuals receiving an offer to join the HX5 team and continue working on the GEARS program. While we will do our best to reach out to all qualified incumbents based on the information at our disposal, our first and foremost priority will be to work closely with registered qualified incumbents to ensure their transition and onboarding process is smooth and timely. By not registering, there is no guarantee that we will be provided your correct information from another source in a timely manner, and as such, you may be overlooked and your position on GEARS may be classified as vacant requiring a new hire to fill.
Q: I went to the HX5 website and I cannot find my current job title listed in the job listings under the "Join Our Team" page. How do I apply for a position on the new contract?
A: We are not currently posting specific GEARS positions since at this stage we are focused on onboarding qualified incumbent employees who currently support GESS-3 and ARTS. However, for positions ultimately determined to be "Vacant", those positions will be posted to the website with the specific title and requirements for the position and made available for new hire applicants to apply for under the "Join Our Team" page. In the meantime, however, as an incumbent on either the GESS-3 or ARTS contract, please go to the Incumbent registration link found on this transition site and register your information.
Q: During the Incumbent Registration process, in addition to my resume, I am asked to upload a current copy of my paystub. Why do I need to submit my most recent paystub along with my resume?
A: As an integral part of the onboarding and transition process, incumbent salary data is critical for verification of current pay rates of transitioning incumbents performing currently on a particular contract in a specific position/level, and for the process we use to accurately cross-walk qualified incumbents over to their new GEARS labor categories/positions. In short, providing your paystub eliminates several potential speedbumps in the onboarding process and makes the process of issuing competitive offer letters to qualified incumbents quick and efficient. Also, please be aware the amount you will ultimately receive in your offer letter is based on several factors and is not limited by, or determined solely by, your current pay.
Q: Can I redact information from my Paystub before submitting it?
A: Yes, certainly. You can redact information from your paystub before submitting it, however, we will need to be able to clearly identify your name, the pay period, and be able to determine the pay you received for the time worked in that pay period. All other information can be masked/removed (i.e. SSN, account numbers, deductions, PTO information, benefit costs, 401K payments, loan payments, etc.).
Q: By submitting my most recent paystub, does that mean that the amount on my paystub will be the same amount for which my offer letter will be written? In other words, am I limiting the amount I may be offered by submitting my paystub?
A: No, not at all. The amount you will receive in your offer letter is based on several factors and is not necessarily limited by, or determined solely by, your current pay.
Q: With HX5 as the Prime Contractor for the GEARS contract, will my offer letter be from HX5 or another company?
A: While HX5 is the Prime Contractor for GEARS, HX5 has three other world-class companies that make up the main component of the HX5 GEARS Team. While there is a good chance your offer will come from HX5, a subset of the total positions will be assigned to our teammates based on several criteria, and accordingly, some incumbents will receive their offers from one of our three teammate companies, all of whom are very well recognized within NASA as world-class research and engineering services companies.
Q: I am an incumbent on GESS-3 (or ARTS) and, I already work for a company that is part of the HX5 GEARS Team. Will I be receiving an offer letter to join another HX5 GEARS Team company, or will I be staying with my current employer?
A: In general, incumbents who currently work for an HX5 GEARS Team company performing work on either the GESS-3 or ARTS Program will remain with their current company and will not have to change companies. There may be exceptions based on several factors but in most cases, one would stay with their current company.
Q: When should I expect to be contacted after I submit my registration information?
A: Once you submit your registration information, you should receive a call within two weeks from a member of our Transition Team, confirming we have received your information, and to follow-up with questions we may have, if any. If you do not receive a phone call within two weeks of submitting your information, please contact Alissa Bentley, HX5 GEARS HR POC at (850) 362‑6551, or via email at GEARSHR@hxfive.com.
Q: When should I expect an offer letter to be issued?
A: Based on the current transition schedule, we are planning on beginning the issuing of GEARS Offer Letters to qualified incumbents around the third week of January 2020. We understand that the holiday season is a popular time to take time off, and want to issue offer letters after the new year is well under way and most people are back to work.
Q: Once I get my offer letter, how much time will I be afforded to accept or decline?
A: When you receive your letter, you will have three (3) days to respond and either accept or decline the offer. However, we understand the decision to accept or decline an offer is one that shouldn't be taken lightly and may require additional time. If you experience a situation which requires additional time, please coordinate immediately with Alissa Bentley, GEARS HR POC, so that we can establish a new response date. Please keep in mind, due to the critical timing of the transition, we cannot guarantee an extension past the three (3) days will be granted in every case.Q: What if I have planned vacation during the timeframe that offer letters will be distributed or during the contract transition date?
A:If you have planned vacation during the last half of January or the month of February, or during the transition date of April 1, 2020, please contact Alissa Bentley, GEARS HR POC, to discuss communication options and other coordination details so we can ensure your offer and associated paperwork is handled in a timely and responsive manner. Arrangements can be made to accommodate these situations and reduce any incumbent concerns.
Q: What type of benefits will be offered? Can I see the benefits package before making my decision to accept or decline my offer?
A: HX5 and our GEARS Teammates offer very competitive benefit plans. For those individuals offered employment with HX5, a Benefit Summary document will be included in your offer package. Those individuals that may be offered employment with one of our GEARS Team Members will be able to discuss the specifics of their benefits packages with them during the offer process. Q: Will I receive credit for my tenure on the current contract?
A: HX5 will recognize service tenure date for qualified incumbents and this will be applicable in determining your PTO accrual rate.Q: What if I have a contract related business trip scheduled during the week of April 1, 2020?
A: If you have a scheduled business trip during this time, please contact Alissa Bentley, GEARS HR POC to discuss details for this situation. There will be some additional steps needed to complete prior to the trip.